Warranty

The Range3D flexibility training multi-gym (“the Product”) is guaranteed by Range3D Ltd (“we”, “us”, “our”) as set out below.
This Warranty is effective from the date of delivery of the Product.

Metal frame (excluding coating): 5 years
Non-wearing metal components: 2 years
Electronic components: 1 year
Wearing mechanical components (springs, pawls, ratchets, gears, cables, plungers, detent plates, bearings, castors): 1 year
Wearing contact items (upholstery, rubber grips, neoprene foam, straps): 6 months

We will, at our discretion, repair or replace warranted parts provided that the Product –

  • has been purchased by the user and not hired or sold on
  • has been purchased directly from us or an authorised retailer
  • has not been altered without our written consent
  • has been used and maintained in accordance with the User Guide we provide.

Additionally the Warranty shall be invalid if –

  • anyone other than us or our authorised representatives disassembles or attempts to disassemble the Product
  • the Product’s serial number label is missing, altered or unreadable.

The Warranty does not cover –

  • damage to the finish of any part of the Product
  • damage to the Product due to abuse, misuse or neglect
  • any charges for delivery, insurance or import duty associated with the return or dispatch of parts
  • labour costs for the replacement of parts.

Any claim under this Warranty must be made in writing to us with full details of the purchaser, nature of defect and proof of purchase, and must reach us by the last day of the warranted period.